1. Information Collected

When you contact The Helpful Desk Co. through this website, by email, or by phone, the following information may be collected:

Your name

Your email address

Your phone number (if provided)

Any information you choose to include in your message

This information is used solely to respond to your enquiry and provide services if requested.

2. How Your Information is Used

Your personal information will be used to:

Respond to enquiries and provide requested services

Maintain administrative records

Comply with any legal or regulatory requirements

Your data will never be sold or shared with third parties for marketing purposes.

3. Data Storage & Security

The Helpful Desk Co. stores personal information securely using trusted third-party platforms such as email providers, cloud storage, and accounting systems where necessary. Access is limited and protected with appropriate security measures.

4. Data Retention

Personal data is retained only as long as necessary to provide services or meet legal obligations (for example, financial records). Data that is no longer required is securely deleted.

5. Your Rights

Under GDPR, you have the right to:

Request access to the personal data held about you

Request corrections to inaccurate information

Request deletion of your personal data (where legally possible)

Object to the processing of your data

Requests can be made at any time by contacting The Helpful Desk Co.

6. Cookies

This website may use cookies to improve functionality and performance. You can disable cookies in your browser settings if you prefer not to allow them.

7. Contact Details

For any questions about this Privacy Policy or how your data is handled, please contact:

The Helpful Desk Co.
Email: info@thehelpfuldesk.co.uk
Phone: 07984 024915

The Helpful Desk Co. is registered with the Information Commissioner’s Office (ICO).